Monday, February 22, 2016

Removing Your Wix Account

Removing Your Wix Account
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If you are having trouble with this process, our Customer Support team are here ready to assist. please email us at support@wix.com with the details.
Note: If you transferred a site to another account, deleting the original account causes all images uploaded to site before the transfer, to be removed.

  1. Cancel any existing Premium Plans in the account. You must wait until your premium plan expires before your account can be canceled.
  2. Note: Canceling your Wix Premium Plan will not cancel any domain, app or mailbox subscriptions that you have with Wix. You can cancel these via the Billing & Payment section of your account.
  3. Delete any sites in your account.
  4. Transfer any Wix domains to another account or another domain host.
  5. Fill out your account information below and click Request Deletion to complete the request.
Follow these steps to delete your Wix Account:
1. Cancel any existing Premium Plans in the account. You must wait until your premium plan expires before your account can be canceled.
Note: Canceling your Wix Premium Plan will not cancel any domain, app or mailbox subscriptions that you have with Wix. You can cancel these via the Billing & Payment section of your account.
2. Delete any sites in your account.
3. Transfer any Wix domains to another account or another domain host.
Click here to learn more about transferring your domain to another Wix account.
Click here to learn how to transfer your domain to another domain host.
4. Delete any domains that are connected via another domain host.
5. Fill out your account information below and click Request Deletion to complete the request.

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