Saturday, January 14, 2017

Remove Hightail account Completely

 Image result for Hightail
Hightail – formerly YouSendIt – is a cloud service that lets users send, receive, digitally sign and synchronize files. YouSendIt.com and YouSendIt Inc. were founded in 2004; the company renamed itself Hightail in 2013.
The company's early focus was on helping users send files that were too large for email; it started adding features and plug-ins for businesses in 2007. The service grew quickly, and the firm raised $49 million in funding between 2005 and 2010. The service can now be used via the web, a desktop client, mobile devices, or from within business applications with a Hightail plugin.
In May 2015, the company launched Hightail Spaces, designed to encourage creative professionals from conception of an idea to delivery
How to Remove Hightail account

 1  Open your email account and send an email to support@hightail.com

I found this email address in the privacy policy of their website. I tried myself to cancel my account and it turned out to work, as you will notice in the result below.

What do you need to mention in your e-mail?

    To: support@hightail.com
    Subject: Request to delete my account
    Message: A correct removal request needs to contain 3 things:
        Identity of the account you want to delete: Your email address that is associated with the account and your name.
        Reason(s) for removal: e.g. I’m not using it anymore, duplicate account, too expensive,…
        Last but not least: Send this request from the email address that’s associated with the account (for security reasons)

1 day after my email, they reacted very professionally to my removal request.

As you can see in the screenshot below, they won’t make a problem of the fact that you want to delete your account. All you need to do is, if you’d like to go through with the deactivation, respond to their email and they will take care of the rest.

1 comments:

  1. Hightail has become very slow. Binfer is another great service for sending large files without uploading them first. See Direct File Transfers

    ReplyDelete