Remove runescape accounts
I want to remove my account
We do not remove accounts from our system, as we retain all accounts
for our reference, but we do have an option to disable accounts so that
they can no longer be accessed.
We would never want to see a player permanently leave by disabling
their account so we would always recommend that you just stop logging
in, however if you would require more than this, then disabling is the
way to go.
For security reasons the process to disable an account can seem a bit
excessive. However we would never want to disable someone's account
incorrectly, so please understand our precautionary approach.
Please also be aware that disabling an account will not automatically release the account name or login email from the account.
How do I disable my account?
There are two different processes depending on your age.
N.B. An "affidavit" is a voluntary statement/oath written by a person authorised to do so.
If you are under 18 years old:
Your parent or legal guardian must supply an affidavit which confirms
they are the parent of the original account owner, along with either a
copy of their passport or drivers licence (we need this to prove that
they are the parent/legal guardian).
If you are over 18 years old:
You must supply an affidavit to verify that you are the owner of the
account, along with a copy of either your passport or drivers licence.
The affidavit has to be signed by and in the presence of a notary
public, who is someone who is qualified and has the legal authority to
administer oaths.
The affidavit must specifically state the following:
- That you are the custodial parent.
- Your email address.
- Confirmation that your child is under the age of 18.
- The correct spelling of your child's RuneScape name.
- That you would like this account to be disabled.
